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Connect Global Australia Pty Ltd
For all enquiries please phone 07 3841 4445 |
24 hours a day, 7 days a week, 365 days a year
For critical emergencies such as outages, please phone us 24 hours a day on 07 3841 4445 and listen for instructions.
Dear valued customer of Connect Global Australia,
The Pop/Imap Email service has been upgraded!
To vastly improve the reliability and performance of the Pop-Imap email service, the service has been migrated to Amazon Web Service hosted cPanel.
This new system provided by AWS (Amazon Web Service) is robust, reliable and lightning fast.
This upgrade is now complete, and your domain has been migrated to the newly upgraded service.
What you need to do...
You will need to make some minor changes to your email client settings to have your computer or other device connect to the new service correctly.
Please see the links below regarding the required changes for various email client software.
Do you have any questions?
If you have any questions about any of this or anything else, please don't hesitate to contact us any time via the details in the footer of this message, or by reply email.
Thank you very much.
Outlook
How to reconfigure a POP account in Outlook after the cPanel Migration
How to reconfigure an IMAP account in Outlook after the cPanel Migration
Iphone
How to configure your cPanel email account on your iPhone
Thunderbird
How to reconfigure your email on Mozilla Thunderbird after the cPanel Migration
Mac
How to reconfigure your Email on a Mac after the cPanel Migration
Webmail
How to access Webmail from your new cPanel via The Console <- Requires you to login to The Console first.
Email passwords are only stored in an encrypted format and cannot be retrieved or 'looked up'. Therefore, if you have forgotten or lost your email password, or if for some other reason your email password no longer works, the password will need to be reset.
[Resetting your email password]How to access Webmail from your new cPanel via The Console <- Requires you to login to The Console first.
Connect Global Console allows you to manage your hosting services and other settings, such as:
- add/remove/manage email accounts
- change email account passwords
- manage email aliases, forwarding addresses and auto-responders (also known as out-of-office responses)
- manage your domain names
- manage your
DNS (Domain Name Service) hosting
-
plus much more...
You can access console by following these steps:
Step 1. Go to the Connect Global website at www.connectglobal.com
Step 2. Click on the 'console login' link
Step 3. Enter your Account reference and associated password and click 'Log in'.
Please note that your account reference and password are case-sensitive.
Console passwords are only stored in an encrypted format and cannot be retrieved or 'looked up'. Therefore, if you have forgotten or lost your console password, or if for some other reason your console password no longer works, the password will need to be reset.
Note that this will also provide you with your account reference (also known as 'Login')
Please note that your account reference and password are case-sensitive.
[Resetting your console password]Your account reference is required for you to be able to log into the Console. If you have forgotten or lost your account reference you can retrieve it.
Please note that your account reference and password are case-sensitive.
The account reference is also known as the "Login".
[Retrieving your console account reference]
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Connect Global Australia Pty Ltd
For all enquiries please phone 07 3841 4445 |